Trysted Soul Ltd is a company registered in the United Kingdom.
Registered office:19 MURDOCH CRESCENT, STEVENSTON, NORTH AYRSHIRE, UK.
For any privacy question or request, contact [email protected].
We are the data controller for the personal data described here.
Identity and contact data: name, email address, phone number, social media handle, and postal address where provided.
Account and purchase data: products and programs purchased, course progress, order history, and records of our correspondence.
Payment data: payment is processed by our payment providers. We do not store full card numbers. We receive confirmation of payment and limited transaction details.
Communication data: messages you send us by email, web form, or social media, including ManyChat conversations you start by commenting a keyword.
Technical and usage data: IP address, device and browser type, approximate location, pages visited, and how you use the site, collected through cookies and similar technologies.
Marketing data: your preferences for receiving marketing from us, and your consent records.
Directly from you, when you fill in a form, opt in, buy a product, book a call, or message us.
Automatically, through cookies, analytics, and the Meta Pixel, when you use the site.
From third parties, such as the payment, messaging, and advertising providers listed below.
To provide the products, programs, and services you buy (performance of a contract).
To take payment and keep financial records (contract and legal obligation).
To respond to your messages and support you (legitimate interests).
To send marketing emails and messages where you have opted in, and to show relevant ads (consent, and legitimate interests for existing customers).
To improve and secure the site and understand what works (legitimate interests).
To meet legal and regulatory duties (legal obligation).
You can withdraw consent for marketing at any time using the unsubscribe link or by emailing us.
We use trusted third parties who process data on our behalf and may only use it on our instructions:
Tekmatix / HighLevel: our website, CRM, course and video delivery, and email platform, which stores your account, contact, and purchase data.
ManyChat: runs our keyword-to-message flows on Instagram and processes the handle and messages of people who opt in.
Stripe and PayPal: process payments securely.
Meta Platforms (Facebook and Instagram): the Meta Pixel and advertising tools, used to measure activity and show relevant ads, including to past visitors.
Google Analytics: measures site usage.
YouTube (Google) and Vimeo: we embed video players from these platforms, such as the masterclass, which may set their own cookies when you watch.
Email and communication tools we use to contact you.
We do not sell your personal data. We may disclose data where required by law or to protect our rights.
Some providers are based outside the United Kingdom. Where your data is transferred outside the UK, we rely on appropriate safeguards, such as adequacy decisions or standard contractual clauses, to keep it protected.
We use cookies and similar technologies to run the site, measure usage, and support advertising. Embedded video players, including YouTube and Vimeo, may also set their own cookies when you play a video. You can control cookies through the banner on our site and your browser settings. Turning some off may affect how the site works.
We keep personal data only as long as needed for the purposes above, including to meet legal, accounting, and reporting requirements, after which we delete or anonymise it.
Under UK data protection law you have the right to access your data, have it corrected, have it erased, restrict or object to its use, request data portability, and withdraw consent. To exercise any of these, email [email protected]. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk, though we ask that you contact us first so we can help.
We use appropriate measures to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Our products and site are intended for adults aged 18 and over. We do not knowingly, nor will ever, collect data from children.
We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.
Questions or requests: [email protected]
Last updated: 7TH JUNE, 2026